Privacy Policy
- USER INFORMATION
Who is the controller of your personal data?
U NOW COWORKING SOCIEDAD LIMITADA is the CONTROLLER of the USER’s personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).
Why do process your personal data?
To maintain a commercial relationship with the user. The planned processing operations are:
- Sending commercial advertising communications by email, fax, SMS, MMS, social networks or by any other electronic or physical means, present or future, that make it possible to carry out commercial communications. These communications will be made by the CONTROLLER and will be related to their products and services, or those of their partners or suppliers with whom they have reached a promotion agreement. In this case, the third parties will never have access to personal data.
- Conduct market research and statistical analysis.
- Processing orders, requests, respond to queries or any type of request made by the USER through any of the contact methods available at the CONTROLLER’s website.
- Send the online newsletter on news, offers and promotions in our activity.
Why can we process your personal data?
Because the processing is legitimised by article 6 of the GDPR as follows:
- With the USER’s consent: sending commercial communications and the newsletter.
- In the legitimate interest of the CONTROLLER: conduct market research, statistical analysis, etc. and process orders, requests, etc. at the request of the USER.
For how long will we keep your personal data?
Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.
¿To whom do we disclose your personal data?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our suppliers of services related to communications, with which the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.
What are your rights?
The rights of the USER are:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of your data and the limitation or objection to their processing.
- The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with the current legislation.
Contact information for exercising rights:
U NOW COWORKING SOCIEDAD LIMITADA. Paseo de la Castellana, 137 - 28046 Madrid (Madrid). E-mail: info@zulucoworking.com
- COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.
The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.
- SECURITY MEASURES
That in accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information for them to be able to exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER through U NOW COWORKING SOCIEDAD LIMITADA. Paseo de la Castellana, 137 - 28046 Madrid (Madrid). E-mail: info@zulucoworking.com
Legal Notice
U NOW COWORKING SOCIEDAD LIMITADA, the person responsible for the website, hereinafter the CONTROLLER, makes this document available to users, which is intended to comply with the obligations provided in Act 34/2002 of 11 July, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. 166, as well as informing all website users of the conditions of use. Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause. U NOW COWORKING SOCIEDAD LIMITADA reserves the right to modify any type of information that may appear on the website, and is not obliged to give prior notice or inform users of such obligations, with publication on the website of U NOW COWORKING SOCIEDAD LIMITADA being understood as sufficient.
- IDENTIFICATION DATA
- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
- EXEMPTION FROM LIABILITY
- APPLICABLE LAW AND JURISDICTION
Domain name: zulucoworking.com Commercial name: ZULU COWORKING Company name: U NOW COWORKING SOCIEDAD LIMITADA TIN: B05477625 Registered address: Sant Magí 70, 07013 Santa Catalina Palma, Mallorca, Spain Telephone: +34 676 456 345 Email: info@zulucoworking.com Registro Mercantil de Madrid, Tomo 42173, folio 133, inscripción 1 con hoja M-746652
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are owned by the CONTROLLER or, if applicable, they expressly holds a license or an express authorisation by the authors. All website contents are duly protected by intellectual and industrial property laws, and are registered in the corresponding public registries. Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation from the CONTROLLER. Any unauthorised use is considered a serious breach of the author’s intellectual or industrial property rights. The designs, logos, text and/or graphics not belonging to the CONTROLLER and which may appear on the website, belong to their respective owners who are liable for any possible dispute that may arise regarding them. The CONTROLLER expressly authorises third parties to redirect to the specific content of the website, and in any case to redirect to the main website of zulucoworking.com. The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website. Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by contacting info@zulucoworking.com.
The RESPONSIBLE disclaims any liability for the information published on its website provided that it has no actual knowledge that this information has been manipulated or introduced by a third party external to it or, if it has, has acted diligently to remove the data or make it impossible to access them. Use of Cookies This website uses technical cookies (small files with information that the server sends to the computer of the website user) in order to carry out certain functions considered necessary for the correct functioning and preview of the website. In any case, the cookies used are temporary, with the sole purpose of making navigation of the site more efficient, and disappear at the end of the user’s session. Under no circumstances do these cookies themselves provide personal data and will not be used for the collection of such data. Through using cookies, it is also possible for the server where the website is located to recognise the browser used by the user in order to make navigation easier, allowing, for example, users who have previously registered to access the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They may also be used to measure the audience or traffic parameters, monitor the progress and number of entries, etc. In these cases, the cookies used are technically non-essential but beneficial to the user. This website will not install non-essential cookies without previous user consent. This website uses our own cookies and third-party cookies for analytical purposes and to display personalised advertising based on a profile drawn from your browsing habits (e.g. pages visited). All users who visit the website are informed of the use of these cookies by means of a floating banner. If its use is accepted, the banner will disappear, although it is possible to revoke consent and to obtain more information at any time by consulting our Cookies Policy. The browser may be configured by the user to alert them of the reception of cookies and to prevent their installation on their computer. For further information, please consult the instructions of your browser. Link policy The user of this website may be redirected to content from third party websites. Since the CONTROLLER cannot always control the contents of third party websites, they do not assume any type of responsibility with respect to said contents. In any case, the CONTROLLER will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question. The CONTROLLER will not be responsible for the information and content found, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the CONTROLLER. However, and in accordance with Acts 11 and 16 of the LSSICE, third party content is made available to all users, authorities, and law enforcement bodies collaborating directly on the withdrawal or blocking of all content that may affect or violate national or international law, third party rights or public morals and public order. In the event that the user considers there to be any content on the website that could be considered as such, please notify the website administrator immediately. This website was revised and tested to enable its correct functioning. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make accessing the website impossible. IP Addresses The website servers can detect automatically the IP address and the domain name used by the user. An IP address is a number assigned automatically to a computer when connected to the Internet. All of this information is recorded in a duly registered system log on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us the number of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.
Spanish legislation shall apply to the resolution of all disputes or questions related to this website or the activities carried out therein, to which the parties expressly submit themselves, and the Courts and Tribunals of the USER’s domicile or the place of fulfilment of the obligation shall be competent for the resolution of all disputes arising from or related to its use.
Cookies Policy
INFORMATION ABOUT COOKIES
In accordance with Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), in relation to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 of April 2016, General Data Protection (GDPR) and Organic Law 3/2018, of December 5, Data Protection and Guarantee of Digital Rights (LOPDGDD), it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies, before you navigate through them.
WHAT ARE COOKIES?
Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to enable the proper functioning of the site.
Through using these devices, the Web server is able to remember some data concerning the user, such as their preferences for viewing the server’s pages, their name and password, products that interest them most, etc.
COOKIES AFFECTED BY, AND COOKIES EXEMPT FROM REGULATIONS
According to the EU directive, the cookies that require the user’s informed consent are analysis, advertising and affiliation cookies, while technical cookies and those that are necessary for the operation of the website or the provision of services expressly requested by the user are exempt.
TYPES OF COOKIES
DEPENDING ON THE PURPOSE
- Technical and functional cookies: allow the user to navigate through a website, platform or application and the use of different options or services available in it.
- Analysis cookies: allow the controller to monitor and analyse the behaviour of the users of the websites they are linked to. The information collected by this type of cookie is used to measure the activity of the websites, application or platform and to carry out browsing profiling of the users of said sites, applications and platforms, with the purpose of introducing improvements in the analysis of the user data carried out by service users.
- Advertising cookies: allow management, in the most efficient way possible, of advertising spaces which, if applicable, the editor has included in a website, application or platform from where requested service is provided based on data such as the edited content or frequency with which advertisements are made.
- Behavioural advertising cookies: collect information on the user’s personal preferences and choices (retargeting) in order to allow management, in the most efficient way possible, of the advertising spaces which, if applicable, the editor has included in a website, application or platform from where the requested service is provided.
- Social cookies: established by the social network platforms in the services to allow content to be shared with friends and networks. The social media platforms have the ability to track activity online outside the Services. This may affect the content and messages seen in other services used.
- Affiliate cookies: allow you to track visits through links from other websites, with which the website establishes affiliate agreements (affiliate companies).
- Security cookies: store encrypted information to avoid the stored data in them being vulnerable to malicious attacks by third parties.
ACCORDING TO THE PROPERTY
- Own cookies: are sent to the user’s terminal team from a team or power managed by the own editor and from where the requested service is provided by the user.
- Third party cookies: are sent to the user’s terminal team from a team or power which is not managed by the editor, but by another body which processes data obtained through the cookies.
DEPENDING ON THE STORAGE PERIOD
- Session cookies: are a type of cookie designed to collect and store data as long as the user accesses a website.
- Permanent cookies: are a type of cookies where data continues to be stored in the terminal and may be accessed and processed for a period of time defined by the cookie controller, and that can range from a few minutes to several years.
PROCESSING OF PERSONAL DATA
U NOW COWORKING SOCIEDAD LIMITADA is the Controller of the personal data of the Data Subject and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April 2016 (GDPR), and therefore the following information on the processing is provided:
Purposes of the data processing: as specified in the cookies section which are used on this website.
Legitimisation of the processing: except in cases where it is necessary for web browsing, by consent of the data subject (art. 6.1 GDPR).
Data storage criteria: as specified in the cookies section used on the website.
Data communication: data will not be disclosed to third parties, except in cookies owned by third parties or under legal obligation.
Rights of the Data Subject:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of data and the limitation or objection to their processing.
The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with current legislation.
Contact information to exercise their rights:
U NOW COWORKING SOCIEDAD LIMITADA. Paseo de la Castellana, 137 - 28046 Madrid (Madrid). E-mail: info@zulucoworking.com
COOKIES USED ON THIS WEBSITE
COOKIES CONTROLLED BY THE EDITOR
Technical and functional
Property
Cookie
Purpose
Term
google.com
__Secure-1PAPISID
Cookie required to use website options and services
in 2 years
google.com
__Secure-1PSID
Cookie required to use website options and services
in 2 years
google.com
__Secure-1PSIDCC
Cookie required to use website options and services
in a year
google.com
__Secure-3PSIDCC
Cookie required to use website options and services
in a year
google.com
CONSENT
Google cookie consent tracker
in 2 years
google.com
OGP
Cookie required to use website options and services
in a month
google.com
OGPC
Cookie required to use website options and services
in a month
google.com
SEARCH_SAMESITE
SameSite prevents the browser from sending this cookie along with cross-site requests. The main goal is mitigate the risk of cross-origin information leakage. It also provides some protection against cross-site request forgery attacks.
in 3 days
zulucoworking.com
wordpress_test_cookie
Cookie set by WordPress to check if the cookies are enabled on the browser to provide appropriate user experience to the users
in 5 days
zulucoworking.com
wp-wpml_current_language
Cookie required to use website options and services
in 5 days
Analytics
Property
Cookie
Purpose
Term
google.com
__Secure-3PAPISID
This cookies are used to deliver more relevant ads for you and your interests.
in 2 years
google.com
__Secure-3PSID
These cookies are used to deliver more relevant ads for you and your interests.
in 2 years
Marketing
Property
Cookie
Purpose
Term
google.com
ANID
Google uses this cookies to make advertising more engaging to users and more valuable to publishers and advertisers
in 9 years
google.com
APISID
Download certain Google Tools and save certain preferences, for example the number of search results per page or activation of the SafeSearch Filter. Adjusts the ads that appear in Google Search.
in 2 years
google.com
HSID
Download certain Google Tools and save certain preferences, for example the number of search results per page or activation of the SafeSearch Filter. Adjusts the ads that appear in Google Search.
in 2 years
google.com
NID
This cookies is used to collect website statistics and track conversion rates and Google ad personalisation
in 7 months
google.com
SAPISID
Download certain Google Tools and save certain preferences, for example the number of search results per page or activation of the SafeSearch Filter. Adjusts the ads that appear in Google Search.
in 2 years
google.com
SID
Download certain Google Tools and save certain preferences, for example the number of search results per page or activation of the SafeSearch Filter. Adjusts the ads that appear in Google Search.
in 2 years
google.com
SIDCC
Download certain Google Tools and save certain preferences, for example the number of search results per page or activation of the SafeSearch Filter. Adjusts the ads that appear in Google Search.
in a year
google.com
SSID
Download certain Google Tools and save certain preferences, for example the number of search results per page or activation of the SafeSearch Filter. Adjusts the ads that appear in Google Search.
in 2 years
THIRD PARTY COOKIES
Third-party services are beyond the control of the editor. Suppliers may at any time modify their service conditions, the purpose and use of cookies, etc.
External suppliers of this website:
Editor
Privacy Policy
https://privacy.google.com/take-control.html
https://safety.google/privacy/privacy-controls/
WordPress
https://wordpress.org/about/privacy/cookies/
COOKIES CONFIGURATION PANEL
From this panel the user will be able to configure the cookies that the website can install in their browser, except for the technical or functional cookies that are necessary for browsing and using the different options or services that are offered.
Cookie panel
HOW TO MANAGE COOKIES FROM YOUR BROWSER
Delete cookies from your device
Cookies that are already on a device can be deleted by clearing the browser history, thus deleting the cookies from all websites visited.
However, some of the saved information (e.g. login data or website preferences) may also be lost.
Manage site specific cookies
For more precise control of site specific cookies, users can adjust their privacy settings and cookies in their browser.
Blocking cookies
While most modern browsers can be configured to prevent cookies from being installed on a device, this may require the manual adjustment of certain preferences each time a site or page is visited. In addition, some services and features may not work properly (for example, profile logins).
HOW TO DELETE COOKIES FROM MOST COMMON BROWSERS
Chrome
http://support.google.com/chrome/answer/95647?hl=es
Edge
Explorer
https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
Firefox
https://www.mozilla.org/es-ES/privacy/websites/#cookies
Safari
https://support.apple.com/es-es/guide/safari/sfri11471/mac
Opera
https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData
General Contract Terms
This contractual document will govern the contracting of office spaces bookings through the website www.zulucoworking.com owned by U NOW COWORKING SOCIEDAD LIMITADA under the trademark ZULU COWORKING, hereinafter, PROVIDER, whose contact details also appear in the Legal Notice of this Website.
These Conditions will remain published on the website at the disposal of the USER to reproduce them and keep them as confirmation of the contract, and may be modified at any time by the PROVIDER. It is the responsibility of the USER to read them periodically, since those in force at the time of placing orders will be applicable.
The contracts will not be subject to any formality except for the cases expressly indicated in the Civil and Commercial Codes and in this or other special laws.
Accepting this document implies that the USER:
- Has read and understood the above.
- Is a person with sufficient capacity to enter into contract.
- Assumes all the obligations set forth herein.
These conditions will be valid indefinitely and applicable to all orders submitted through the PROVIDER’s website.
The PROVIDER informs that the business is liable and understands the current laws of the countries to which it offers its services and reserves the right to unilaterally modify the conditions, without affecting the goods or promotions contracted prior to the modification.
Identity of the contracting parties
On the one hand, the PROVIDER of the office spaces booking service (Coworking) contracted by the USER is U NOW COWORKING SOCIEDAD LIMITADA, with office at Carrer Sant Magin 72 – 07013 Palma de Mallorca, tax identification number B05477625 and customer/USER service telephone number +34 621 191 345.
And on the other hand the USER, responsible for the truthfulness of the personal data given to ZULU COWORKING.
Purpose of the contract
The purpose of this contract is to regulate the contractual relationship between the PROVIDER and the USER, for which the USER accepts the rental of a temporary office space during the online contracting process.
The contractual relationship of booking of an office space involves the rental of the chosen space, for a limited time, in exchange for a determined price that is publicly displayed through the website. Extra services must be added at the time of booking.
Contracting procedure
The USER, in order to access the services offered by the PROVIDER, must be an adult. For this reason, the USER must freely and voluntarily provide the personal data required, which will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD), as detailed in the Legal Notice and Privacy Policy found on this website.
We inform you that, in accordance with the requirements of Article 27 of Spanish Law 34/2002 on Services of the Information Society and E-Commerce (LSSICE), the following steps will be followed during the contracting procedure:
- General contracting clauses.
2. Activation of reservations.
3. Right of withdrawal (cancellations).
4. Online claims and dispute resolution.
5. Force majeure.
6. Competency.
7. General information of the offer.
8. Price and period of validity of the offer.
9. Shipping costs.
10. Payment methods, charges and discounts.
11. Purchase process.
12. Suspension or termination of the contract.
13. Guarantees and refunds.
14. Applicable law and jurisdiction.
GENERAL CONTRACTING CLAUSES
Unless otherwise stipulated in writing, placing a reservation with the PROVIDER shall imply the acceptance by the USER of these legal terms and conditions. No stipulation made by the USER may differ from those made by the PROVIDER unless expressly accepted in advance and in writing by the PROVIDER.
ACTIVATION OF RESERVATIONS AND PAYMENT
The PROVIDER shall inform the USER in advance of the procedure to be followed when booking.
The automatic availability and price calculation system allows the USER to choose the office space they are interested in and immediately pay the rental price online or, alternatively, they can make a bank transfer within a maximum period of 48 hours or pay at the coworking.
The PROVIDER will not book the accommodation until it has been verified that payment has been made. Once payment is verified, the PROVIDER will contact you by e-mail to confirm your reservation. This term is understood as long as availability has been confirmed.
Failure to carry out the remote contract
The PROVIDER will not accept any liability if the activation of the service is not fulfilled because of false, inaccurate or incomplete information provided by the USER.
CANCELLATIONS
The USER has the same rights and deadlines to proceed with the cancellation and/or claim for possible defects or flaws in the reservation, both online and offline.
Any cancellation must be communicated to the PROVIDER by e-mail to info@zulucoworking.com, indicating the corresponding invoice or reservation number.
ONLINE CLAIMS AND DISPUTE RESOLUTION
Any complaint that the USER deems appropriate should be dealt with as soon as possible, and can be made by contacting the following contact addresses:
ZULU COWORKING
Carrer Sant Magin 72 -07013 Palma de Mallorca
Telephone number: +34 621 191 345
Email: info@zulucoworking.com
- FORCE MAJEURE
The parties shall not be liable for any fault due to any greater cause. Fulfilment of the obligation shall be delayed until after the end of the case of force majeure.
COVID-19: If due to mobility restrictions or any other reason related to the consolidated rules in the COVID-19 code, the USER is unable to travel he/she will have the possibility to use his/her reservation until a new date proposed by the PROVIDER.
COMPETENCY
The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted.
If any of the terms and conditions are considered null or impossible to fulfil, the validity, legality and fulfilment of the remaining terms and conditions shall not be affected or modified in any way.
The USER declares to have read, understood and accepted these General Terms and Conditions in their entirety.
GENERAL INFORMATION OF THE OFFER
The details of each reservation are informed to the USER in their respective description on the website.
All sales and deliveries made by ZULU COWORKING are subject to these General Conditions.
No modification, alteration or agreement contrary to the Commercial Proposal of ZULU COWORKING or stipulated herein shall take effect, unless expressly agreed in writing and signed by ZULU COWORKING, in which case, these particular agreements shall prevail.
Given the continuous technical advances and product improvements, ZULU COWORKING reserves the right to modify its specifications with respect to the information provided in its advertisements, as long as it does not affect the value of the services offered. These changes shall also apply in the event that, for any reason, the possibility of supplying the services offered is affected.
General rules of behavior
At ZULU Coworking, we reserve the right to refuse entry to any of those not in compliance with our policies and rules:
- Zero tolerance of racism and/or chauvinism; any discriminatory act will not be tolerated
- We expect a professional attitude in the workspace
- Keep noise levels to a minimum, avoid loud conversations in communal areas
- Maintain a general cleanliness in all areas, including your own desk space
- Alcohol is not permitted without the expressed authorisation
- Guests are not permitted to enter, without prior consent
- Your space must adhere to key standard of good hygiene
- Printing only available during opening hours
Customer Responsibilities
The office space will be used by the USER solely and exclusively for the development of their professional activity.
The USER undertakes not to carry out any activity that is illegal, or contrary to the Law, morals or public order, or that in any other way may cause injury or damage to third parties, property or to the COWORKING itself.
ZULU COWORKING shall not be liable for any direct or indirect damage that may be caused as a result of the misuse of the coworking, including but not limited to: damage, loss after fire, theft, crime, accidents or other types of damage.
PRICE AND PERIOD OF VALIDITY OF THE OFFER
The prices applicable to each membership are those published on the website (https://zulucoworking.com/membership/) and shall be shown in Euros. The USER accepts that the economic valuation of some of the services may vary in real time. Prices may change daily as long as no booking is made.
Any payment made to ZULU COWORKING involves the issuance of an invoice under consent (art. 63.3 RD 1/2007) in the name of the registered USER or the company name that the USER has informed at the time of placing the order. This invoice will be delivered to the USER at the end of the rental and the payment of the contracted services is made. In the event that the user wishes to receive it by e-mail, they must request it by any of the means that the PROVIDER makes available to them, informing them that they may revoke this decision at any time.
For any questions about the booking, the USER may contact the ZULU COWORKING customer services by calling +34 621 191 345 or by emailing info@zulucoworking.com.
SHIPPING COSTS
There are no shipping costs.
PAYMENT METHODS, CHARGES AND DISCOUNTS
The PROVIDER is responsible for the economic transactions and accepts the following payment methods for orders:
- Bank transfer
- ApplPay and GooglePay
- Credit card.
Security measures
The website uses generally accepted information security techniques within the industry, such as SSL, data entered on a secure page, firewalls, access control procedures and cryptographic mechanisms, with the aim of preventing unauthorised access to data. To achieve these purposes, the USER agrees that the PROVIDER will obtain data for the purpose of the corresponding access control authentication.
The PROVIDER undertakes not to allow any transaction that is or is considered illegal by the credit card brands or the acquiring bank, which may or has the potential to damage their goodwill or negatively influence them.
The following activities are prohibited by the card brands’ programmes: the sale or offer of a product or service that does not comply with all laws applicable to the Buyer, Issuing Bank, Merchant or Cardholder.
BOOKING PROCESS
The website has a search system with different parameters to facilitate the choice of offices spaces. Types of reservations:
Reservations with immediate confirmation: You can book on-line and add the extra services that suit you.
Select the dates, membership and the extra services chosen.
Follow the steps below to correctly place an order:
- - Confirm billing details.
2. - Check the reservation (dates, services...).
3. - Select payment method.
4. - Place your order (buy).
Once the order has been processed, the system instantly sends an email to the PROVIDER’s management department and another to the e-mail of the USER confirming that the order has been placed.
Within a maximum of 24 hours, on working days, an email will be sent to the USER confirming the status of the reservation, as well as all the relevant information.
In the on-line Reservation section, you can consult the description and characteristics of the office space, the services included, the optional services (extras) and the particular specifications of service.
SUSPENSION OR TERMINATION OF THE CONTRACT
If any of these terms and conditions should be deemed unlawful, void or for any reason unenforceable, the term in question shall be deemed severable and shall not affect the validity and enforceability of any remaining terms and conditions.
The PROVIDER may, without prior notice, suspend or terminate the USER’s access to its services, in whole or in part, for any valid reason, including, without limitation, when the USER fails to comply with or follow any of the obligations set forth herein or any applicable provision of law, license, regulation, directive, code of practice or usage policies.
Whenever the PROVIDER exercises any of its rights or powers under this Clause, such exercise shall not prejudice or affect the exercise of any other right, power or remedy that may be available to the PROVIDER.
GUARANTEES AND REFUNDS
The guarantee of the services offered will respond to the following articles based on the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws:
Conformity of services with the contract
- Unless there is proof to the contrary, products shall be deemed to conform with the contract provided that they fulfil all the requirements set out below, unless the circumstances of the case deem any of them inapplicable:
- a) They conform to the description provided by ZULU COWORKING.
b) They are suitable for the uses to which services of the same type are normally put.
c) They are suitable for any special use required by the USER, when this has been brought to the attention of ZULU COWORKING at the time of conclusion of the contract, provided that the latter has admitted that the service is suitable for this use.
d) They present the usual quality and performance of a service of the same type that the customer may reasonably expect, taking into account the nature of the service and, where appropriate, the descriptions of the specific characteristics of the services made by ZULU COWORKING.
e) ZULU COWORKING describes the details, technical characteristics and photographs of the properties provided by the owners of the properties, so that it is not bound by these public declarations. - Non-conformity resulting from a service that was not performed or provided shall be treated as non-adherence to the contract, provided that the responsibility for the service lies with ZULU COWORKING or is under its responsibility. On the other hand, when the service not performed or provided is due to negligence or malpractice on the part of the USER, it shall not be considered to be non-adherence on ZULU COWORKING’s behalf, who shall be deemed to have complied with the terms of the contract.
- No liability shall be accepted for any non-conformity that the USER is aware of or was unable to overlook when entering into the contract, or which is caused by information provided by the USER.
APPLICABLE LAW AND JURISDICTION
These conditions shall be governed by or construed in accordance with Spanish law in respect of matters not expressly set forth herein. ZULU COWORKING and the USER agree to submit to the courts and tribunals of the USER’s domicile any controversy that may arise from the provision of the products or services covered by these Conditions.
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